Map who is at risk of dropping out — before they do.
Free · 45 minutes · for learning programs
A 45-minute diagnostic of your enrolment-to-completion funnel. We locate the drop-off points in your programs, explain why they happen and outline the fixes that keep learners moving.
Learners don't quit loudly. They just stop logging in.
- A steep curve after week one — Enrolment numbers look healthy; active learners halve within a month.
- No idea why they leave — Exit surveys go unanswered and the LMS only shows who left, not why.
- Support reacts too late — Advisors reach out after the second missed deadline, when it's already over.
- Revenue follows completion — Refunds, low renewals and weak referrals all trace back to the same drop-off.
A drop-off map with the cause and fix for each stage.
- Funnel drop-off map — Enrolment → onboarding → first assessment → completion, with where learners leave.
- Root-cause review — Content, pacing, support and platform friction behind each drop-off point.
- Early-warning signals — Behaviours in your data that predict dropping off a week or more ahead.
- Fix list, ranked — Program, platform and outreach changes ordered by impact and effort.
- Baseline to measure against — The metrics to track so you can prove the fixes worked.
Who it's for
- Online program leaders — Running degrees, certificates or courses with falling completion.
- Student success teams — Trying to reach at-risk learners before they disengage.
- EdTech founders — Whose growth is capped by churn after the first weeks.
Typical uses
- Self-paced online courses
- Online degrees and certificates
- Corporate academies
- Bootcamps and cohorts
Not a fit
- Works with any LMS; we only need anonymised activity exports or a screen share.
Outcomes
- The exact drop-off points — Located by stage and program, not guessed.
- Warning a week earlier — Signals that flag risk before learners are gone.
- Fixes in the right order — Quick wins first, platform work after.
- Completion you can track — A baseline for proving the change.
What we can focus on
- Self-paced courses
- Online degree / certificate
- Corporate academy
- Bootcamp / cohort
- Not sure yet